You may come across error –

“An error has occurred and your order cannot be processed at this time. Please try again later.
(Couldn’t locate account)”

Specially you will see this in Bluepay case –

>> Please make sure that the Bluepay has setup your account to accept the AMEX card and this can be set up only by Bluepay so please contact Bluepay.

Thank you

Here are the exact steps -

1.Login to your cpanel and click on the “cronjobs”

2. Next the new window will open having these two option >> “standard” and Advanced {unix style}.

3.Click on Advanced {unix style}.

4.Next you have to insert these following details in your cpanel crontab.

minutes 3/58-5 hours * day * month * weekday * command path/to/php -q -f/path/to/mb/include/scripts/cron_dispatch.cron.php /path/to/mb/ cron ENCKEY

You can get the path by typing the following command on the root where path/to/php is the path at which your php file is placed.

which php

copy the path and paste it at the path/to/php.

Then path/to/mb is the path of your MB directory from the root. You have to enter the whole path including the mb directory. Add it at path/to/mb.

If you have set the encryption key to encrypt/ decrypt the credit cards then to process the batch through the cron you have to put that key at the ENCKEY. If you have the LEK enabled in your MB then there is no need to enter anything in the cron.

The cron with LEK key will be as follows,

3/58-5 * * * * path/to/php -q -f/path/to/mb/include/scripts/cron_dispatch.cron.php /path/to/mb/ cron

Please refer the following article for more information on how to install master cron -

Thank you

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