Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them. It offers effective methods for managing Emails, Online Issue Tracking, Knowledgebase, Troubleshooting, News, Downloads, SLA, Escalations, Reports, Client Communication and much more..

This innovative architecture allows you to add and access multiple domains/companies, instead of having them scattered all around.

Vision is a central system which provides a common interface to multiple domains/companies that further ensures the service delivered is secure, reliable and easily accessible.

The well-organized, powerful and logically constructed system provides a vast feature set clients can depend on; some of the most significant include: